Skip to content
Nectar Nectar Notes

Privacy & help

Nectar AI privacy and account safety

Use fictional story details in chat and keep passwords, payment information and identifying documents out of your character setup. Review visibility before sharing a companion.

Contact support

What information does the service handle?

Our privacy policy describes account information, browser and usage data, purchase-related information and content you submit. It also describes service-provider access, legal disclosures and security measures.

Do not treat a chat as end-to-end encrypted or accessible only to you unless a specific feature explicitly says so. The published policy does not make that guarantee.

Separate a private conversation from a public character

Review the companion's visibility before publishing. A public character's personality text can be readable on its card, and cloning can expose the physical traits included in that character.

A fictional biography is a better choice than a real address, phone number, workplace or personal account history.

A few practical account checks

  • Use a password you do not reuse elsewhere and protect your sign-in provider.
  • Check the address before entering credentials or payment information.
  • Sign out on shared devices and consider what browser history or a home-screen shortcut reveals.
  • Share receipts and account details through private support, not public community posts.
  • Review the content and file permissions of any third-party tool before using it.

Report a specific concern

Send support the relevant character or conversation link, a description of the issue and the approximate time. Omit unrelated private messages and hide credentials in screenshots.

For a data-removal request, use the account deletion steps and identify which account you mean.

Questions & answers

Privacy & safety: questions & answers

Is Nectar AI safe to use?

No online service can promise zero risk. Review the privacy terms, protect your sign-in details and avoid submitting sensitive real-life information in fictional conversations.

Can other people read a public companion's personality?

Public companion cards can display personality text. Keep private personal information out of fields intended for publication.

Is Nectar AI the same as an unofficial APK?

No. Our documented browser service does not require a native app. Verify the address and do not give credentials to an unverified download.

How can I ask about personal data?

Contact support@nectar.ai privately with the account details needed to identify your request. Never include a password or a verification code.